This study investigates the impact of financial technology on the profitability of commercial banks in Nigeria, covering the period 2009 to 2024. Profitability was measured using Net Interest Margin (NIM), while financial technology adoption was proxied by Automated Teller Machine (ATM) transactions, Point-of-Sale (POS) transactions, mobile banking applications (MBA), and internet banking (INB). An ex-post facto research design was adopted, relying on quarterly secondary data sourced from the Central Bank of Nigeria (CBN) Statistical Bulletin. The population comprised all 24 licensed commercial banks in Nigeria, ensuring comprehensive sectoral coverage. Data analysis employed the Autoregressive Distributed Lag (ARDL) model, which allowed the estimation of both short-run and long-run relationships between fintech channels and bank profitability. Descriptive statistics were first used to summarize the data, followed by stationarity and co-integration tests to confirm the appropriateness of the ARDL framework. The results revealed that mobile banking exerts a positive and significant influence on bank profitability, underscoring its role as the most profitable fintech channel in Nigeria. Conversely, POS transactions and internet banking had negative significant effects, suggesting that while these channels enhance financial inclusion, they impose costs that reduce bank margins. ATM usage was found to have no significant effect on profitability, reflecting its role as a service infrastructure rather than a profit driver. The findings highlight the differential impact of financial technology adoption on commercial bank profitability. The study concludes that mobile banking remains the strongest driver of profitability, while POS and internet banking require strategic review to minimize margin erosion. Based on these insights, it recommends that banks deepen investment in mobile banking platforms, restructure POS and internet banking pricing models, optimize ATM operations, and pursue innovative strategies that balance customer satisfaction with profitability.
Jack, O. T.-O. (2026). Financial Technology and Commercial Bank Profitability in Nigeria. International Journal of Global Humanities and Management Insights (IJGHMI), 2(2), 1–10. https://doi.org/10.63665/ijghmi-y2f2a006
[1] Abiola, S. A., & Olaniran, S. O. (2020). The effect of internet banking on customer satisfaction in Nigeria. International Journal of Banking and Finance, 8(2), 45- 58.
[2] Acha, I. A., Gwaivangmin, J. Z., & Ojogu, A. R. (2021). Electronic payment systems and bank performance in Nigeria. International Journal of Banking and Finance Research, 7(2), 45-61.
[3] Adebayo, A. A., & Adeyemi, A. O. (2021). Impact of point- of- sale (POS) adoption on financial inclusion in Nigeria. International Journal of Economics, Commerce and Management, 9(6), 1-10.
[4] Adeoti, O. O., & Oshotimehin, K. O. (2012). Adoption of point- of- sale terminals in Nigeria: Assessment of consumers' level of satisfaction. Research Journal of Finance and Accounting, 3(1), 1-6.
[5] Adepoju, O. A., & Onwumere, J. I. (2020). Mobile banking adoption and its impact on customer satisfaction in Nigeria. Global Journal of Finance and Banking, 6(1), 103-115.
[6] Adesina, A. A., & Ayo, C. K. (2010). An empirical investigation of the level of users' acceptance of e- banking in Nigeria. Journal of Internet Banking and Commerce, 15(1), 1-13.
[7] Adewoye, J. O., & Olaoye, O. F. (2022). Technology- driven banking and financial performance: Evidence from selected commercial banks in Nigeria. Journal of Accounting and Financial Studies, 9(2), 45-60.
[8] Adiga, D. L., Adigwe, P. K., Okonkwo, V. I., & Ogbonna, S. K. (2022). Financial technology and the banking sector performance in Nigeria (2005-2020). Discovery, 58(316), 349-360.
[9] Akinola, A. O. (2020). The role of mobile banking in enhancing financial inclusion in Nigeria. Journal of Financial Inclusion, 12(3), 75-88.
[10] Akinwunmi, D., & Ogunyemi, T. (2022). Cyber risk and digital banking in Nigeria: Challenges and strategies. Nigerian Journal of Banking and Finance, 14(1), 22-35.
[11] Al- Amro, S. A., AL- Shaqahin, R. M., Shawaqfeh, G. N., & Alhosban, A. A. (2025). The impact of financial technology on improving internal control from the perspective of internal auditors in Jordanian commercial banks. Journal of Information Systems Engineering and Management, 10, 321-337.
[12] Babajide, A. A., Adegboye, F. B., & Omankhanlen, A. E. (2020). Financial inclusion and economic growth in Nigeria. Journal of Economic and Financial Studies, 8(2), 1-14. https://doi.org/10.18533/jefs.v8i02.397
[13] Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of Management, 17(1), 99-120.
[14] Bourke, P. (2021). The net interest margin of banks in the European Union: An empirical investigation. Journal of Banking and Finance, 45(4), 184-199.
[15] Central Bank of Nigeria (CBN). (2021). Payment Systems Development in Nigeria: Annual Report. Retrieved from https://www.cbn.gov.ng
[16] Central Bank of Nigeria (CBN). (2022). Payment Systems Development in Nigeria. Retrieved from https://www.cbn.gov.ng
[17] Central Bank of Nigeria. (2023). Financial Stability Report. https://www.cbn.gov.ng/fsr/
[18] Davis, F. D. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13(3), 319-340.
[19] Eze, E. C., Akinmoladun, F. E., & Olawale, O. O. (2021). Automated teller machines (ATM) and the performance of Nigerian banks. African Journal of Finance and Management, 10(2), 245-257.
[20] Folawewo, A. O., & Olanrewaju, T. O. (2020). The role of Point- of- Sale (POS) terminals in enhancing financial inclusion in Nigeria. African Journal of Economic Review, 8(2), 101-113.
[21] GTCO. (2022). Annual Report and Financial Statements. https://www.gtbank.com
[22] Ibekwe, A. O. (2021). Financial innovation and performance of deposit money banks in Nigeria. International Journal of Business and Law Research, 9(1), 162-173.
[23] Iweid, M. (2024). Digital banking technology and the operational efficiency of banks in Nigeria. African Banking and Finance Review Journal, 14(14), 1-13.
[24] Iweid, M. (2024). Digital payment channels and economic growth in Nigeria. Advance Journal of Management, Accounting and Finance, 9(3), 16-36.
[25] Iweid, M., Ihenacho, W. P., & Chizuru, A. J. (2023). Mobile payment technology and poverty alleviation in Nigeria. Management, 3(1), 1-9.
[26] Iweid, M., Owakah, N. F., & Wofuru- Nyenke, O. K. (2023). Effect of financial technology on financial inclusion in Nigeria. African Journal of Accounting and Financial Research, 6(1), 21-36. https://doi.org/10.52589/AJAFR-A7LQZBE9
[27] Liao, C., To, P. L., & Lin, W. (2018). Mobile banking adoption: A cross- country study. International Journal of Bank Marketing, 36(3), 594-608.
[28] Medyawati, H., Yunanto, M., & Hegarini, E. (2021). Financial technology as determinants of bank profitability. Journal of Economics, Finance and Accounting Studies, 3(2), 91-100. https://doi.org/10.32996/jefas.2021.3.2.10
[29] Nigeria Communications Commission (NCC). (2021). Mobile Phone Penetration and Internet Access in Nigeria. Retrieved from https://www.ncc.gov.ng
[30] Nwankwo, B. C., & Okoli, O. C. (2023). Effect of financial technology on the profitability of deposit money banks in Nigeria. UBS Journal of Business and Economic Policy, 1(2), 52-71. https://journals.unizik.edu.ng/index.php/ubsjbe
[31] Nwayen, A., Ukpong, E., & Uwah, U. E. (2024). Impact of financial technology (FINTECH) on profitability of listed deposit money banks in Nigeria. Journal of Accounting and Financial Management, 10(9), 187-198. https://www.iiardjournals.org
[32] Oginni, O., Abba, M., Gambo, E.-M. J., & Arikpo, I. A. (2013). E- banking and bank performance: Evidence from Nigeria. International Journal of Scientific and Engineering Research, 2(8), 766-771.
[33] Okoro, C., Nnam, H., Etukudo, J. W., & Obizuo, C. J. (2024). Impact of financial technology on financial institutions' performance: evidence from Nigerian commercial banks. International Journal of Accounting and Financial Management Research, 10(3), 111-134. https://doi.org/10.56201/jafm.v10.no3.2024. pg111.134
[34] Okoye, L. U., Onuoha, C. E., & Anyanwu, D. A. (2023). Big data and AI in Nigerian banking: Implications for profitability and risk control. International Review of Financial Innovation, 4(3), 112-126.
[35] Oladejo, M. O. (2016). E- banking and bank profitability in Nigeria. International Journal of Business and Management Review, 4(3), 1-10.
[36] Olajide, M. A., & Akinniyi, O. J. (2021). E- banking and financial performance: A study of selected Nigerian commercial banks. African Journal of Business Management, 15(3), 89-97.
[37] Olaniyi, A. A., & Arewa, A. (2020). Mobile banking and profitability of commercial banks in Nigeria. Journal of Banking Innovation, 6(1), 30-44.
[38] Olowokere, J. A., & Adebayo, A. A. (2021). ATM usage and banking performance in Nigeria: A longitudinal study. African Review of Economics and Finance, 16(3), 89-103.
[39] Olubiyi, A. T. (2020). Impact of financial technology on profitability in Nigerian banks. Journal of Financial Technology, 4(2), 112-130.
[40] Onaolapo, A. A., & Odetayo, T. A. (2012). The effect of electronic banking on the performance of commercial banks in Nigeria. International Journal of Economics and Management Sciences, 1(11), 1-10.
[41] Opara, B. (2022). The impact of financial technology on banking profitability in Nigeria. Journal of Economics and Finance, 10(1), 44-55.
[42] Oyedokun, A., & Akinboade, O. (2019). The impact of mobile banking on financial inclusion and profitability of Nigerian banks. International Journal of Financial Studies, 7(4), 1-13.
[43] Oyewole, O., Abba, M., Gambo, E.-M. J., & Arikpo, I. A. (2013). E- banking and bank performance: Evidence from Nigeria. International Journal of Scientific and Engineering Research, 2(8), 766-771.
[44] Rogers, E. M. (2003). Diffusion of Innovations (5th ed.). New York: Free Press.
[45] Tong, Y. (2025). The impact of financial technology on bank profitability: Evidence from listed banks in China. Journal of Financial Innovation and Performance, 12(1), 45-62.
[46] Wang, Z., Peng, D., Kong, Q., & Tan, F. (2025). Digital infrastructure and economic growth: Evidence from corporate investment efficiency. International Review of Economics & Finance, 98, 103854. https://doi.org/10.1016/j.iref.2025.103854
[47] World Bank. (2020). Mobile phones and internet access in Nigeria. Retrieved from https://www.worldbank.org
[48] Yusuf, A. B., & Danjuma, I. A. (2021). Effect of electronic payment systems on profitability of Nigerian banks. Journal of Accounting and Management, 10(2), 55-71.
[49] Zhao, L. (2021). Financial technology: Opportunities and challenges in the digital age. Journal of Financial Innovation, 3(2), 20-33.